Hello, I'm Mariah

Hi, I’m Mariah Farrell—an aspiring technical writer and content specialist with a degree in English Literature from the University of Florida and a passion for turning complex information into clear, user-friendly content.

My academic background has laid the groundwork for a career built on strong communication skills, critical thinking, and adaptability. Studying literature taught me how to understand diverse and often controversial perspectives, write with a purpose, and engage a wide variety of readers through structure and tone. These skills naturally led me into the world of technical writing.

Before fully focusing on writing, I spent time in both education and property management—fields that may seem unrelated but have deeply informed my approach. Teaching, as well as, property management has improved my ability to explain complex ideas and connect with various audiences, while giving me real-world experience in organization, multitasking, and problem-solving under pressure.

Together, these experiences have made me a detail-oriented writer who thrives on clarity, consistency, and impact. I enjoy working on help guides, SOPs, and training materials—anything that helps users feel informed and empowered.

Thank you for taking the time for reading my About Me. Feel free to explore my portfolio and I look forward to hearing from you!

A little bit about me.

With over 10 years in customer service, I’ve developed a deep understanding of how to communicate clearly, solve problems efficiently, and anticipate user needs—all essential skills I now bring to my work as a technical writer. I specialize in creating accessible, user-focused content that bridges the gap between complex information and real-world understanding.

I’ve always been drawn to reading as a way to understand the world—and to writing as a way to make it clearer. Whether it's unpacking complex concepts or translating technical details into accessible language, I’m driven by the challenge of turning information into insight. With a background in English Literature and a career rooted in communication, I bring curiosity, clarity, and care to everything I write.

My Services

I specialize in creating clear, concise, and user-focused content that makes complex information easy to understand. With a background in English Literature, over a decade of experience in customer service, and a strong foundation in teaching and property management, I bring a well-rounded, practical approach to technical communication.

Resume Link

Mariah Farrell's Resume- Outlining my post graduate professional experience.